My husband and our manager are at Franchisee University.
1. He was talking to someone from the Mother Ship who said he was hired to figure out why the franchisees aren't making any money. Super.
2. One of the franchisees was asking during one of the sessions about what sizes of products we offer. Huh. Just an interesting question at this stage of the game. Perhaps the question in this item 2 causes the result in item 1? Let's go with that.